First Call Restoration: A Case Study on Water Affected Basement Restoration in Arlington, NY

Introduction

At First Call Restoration, we’re dedicated to providing top-notch water damage restoration services in Arlington, NY. We recently had the opportunity to assist a homeowner in Arlington, NY, who experienced a significant water damage issue in their basement due to a washing machine malfunction. This case study outlines our approach to resolving this challenging situation and restoring normalcy to our client’s home.

Situation Overview

Our client contacted us in a panic after discovering their basement flooded with water from their broken washing machine. The water had already started affecting various items, including personal belongings, furniture, and the concrete structure of the basement.

Our Approach

• Initial Assessment

Upon arrival, our first step was to assess the extent of the damage. We inspected the basement thoroughly to understand the impact on different materials and to plan our restoration process effectively.

• Water Extraction

Our team quickly began the water extraction process using powerful, industrial-grade equipment. Removing standing water was crucial to prevent further damage and mold growth.

• Pack Out Services

Understanding the value of personal belongings, we carefully packed and removed items from the basement. This step was essential to salvage as many items as possible and to make the area accessible for drying and repair.

• Drying and Dehumidifying

After clearing the basement, we deployed air movers and dehumidifiers to dry out the area thoroughly. This process was vital to ensure no moisture remained that could lead to mold or structural issues.

• Cleaning and Sanitizing

Once the basement was dry, our team thoroughly cleaned and sanitized the area. This step was crucial to eliminate any contaminants and to ensure a safe, healthy environment for the homeowner.

• Restoration

Finally, we focused on restoring the basement to its pre-damage state. This included repairing any structural damage to the concrete and ensuring that all restored items were returned to their rightful places.

Conclusion

The project was a success. We not only restored the basement to its original condition but also gave peace of mind to our client, who was grateful for our quick and efficient response. At First Call Restoration, we take pride in our ability to tackle water damage restoration with precision and care, ensuring our clients can return to their normal lives as swiftly as possible.