Excessive moisture can destroy your home and personal belongings, while creating a breeding ground for bacteria, mold, and other potentially harmful pathogens. Thankfully, water damage restoration services provided by our team at First Call Restoration can restore your home or business to its pre-damage state.
Our family-owned and operated company is made up of certified experts who offer comprehensive cleanup services throughout the Hudson Valley area in New York. We are experts in water damage restoration, water damage mitigation, content cleaning, flood damage restoration, structural drying, and more.
When water damage strikes, from burst pipes, roof leaks, or natural disasters like flooding, you need a skilled disaster restoration company on the job. We know how devastating this is to you, don’t let the situation overwhelm you. Our expert water damage company can get you back into your home and restore your belongings in no time. One Call and We’ll Take Care of it All!
Getting the right company from the beginning is critical. Our reputation is built on being thorough, honest, and we won’t leave your home or office vulnerable to mold growth (secondary damage).
That’s why our family-owned company is the right choice. Our knowledgeable, professional, respectful and compassionate will walk you through the loss explaining what needs to be done and why. We’re here to answer any questions you may have.
Water damage mitigation is NOT sucking up some water and leaving. Actually, it’s all based on science. Our well-trained technician can make the right decisions for a successful outcome. Our technicians are well trained in the services we offer.
The first step is always SAFETY. Once we establish the environment is safe, we can begin to scope the water loss. We begin by first determining where the water came from. Was it from a clean supply line or a waste line. In mitigation the water source determines the contaminates we can expect. The level of contaminates in the water determines what category of water it will be considered (1, 2, or 3). These categories have guidelines set forth by ANSI/IICRC S500 Standard for Professional Water Damage Restoration. These standards tell us if we need to remove wet building materials or dry them in place.
Next is to locate all wet areas. We use current technology to detect these areas. Then we determine what contents are salvageable and which are not. Non salvageable items will be documented for your insurance company and disposed of with your permission. When we have completed the mitigation, we will specifically place our drying equipment. You will see air movers and dehumidifier and possible an air filtration device. We will be returning each day as we need to monitor the drying process to make sure we have met the established drying goals. The importance of drying is to return building material back to its proper moisture content to prevent damage. Also, we want to make sure we have eliminated an environment for mold growth. We not only dry the area(s) but we also apply a biological anti-microbial.
Water damage handled improperly can cause secondary damage, MOLD.
We invest into our technicians. Each tech that walks into your home or business has hundreds of hours of training and even more of hands-on experience. In fact, we have decades of experience.
Also be aware that even if your power company has turned the electricity off, it is advisable to turn it off at the fuse or breaker box in your home also, just in case power was to be re-instated by the power company without your knowledge. But as stated above, never attempt to turn off power at the breaker box if you must stand in water to do so. If you can’t reach your breaker box safely, call your electric utility to shut off power at the meter.